Last Updated January 1, 2023
ExpertAnalytics Group, Inc., Experts Court Refund & Credit Policy is based on our Terms of Service Agreement. It is the responsibility of every expert to read and understand the refund and credit policy. The terms of this policy may change from time to time as our company develops.
ExpertAnalytics Group, Inc. offers a 30 day service refund ONLY. We do not issue refunds after 30 days for any reason. ExpertAnalytics Group, Inc. does not control the case dockets; and we cannot predict when cases will be tried. We cannot guarantee if a law firm deems an expert is a good fit for a specific case, or if an expert deems a case worth their time. There are many factors that qualify an expert to be retained for a case that are completely beyond the control of ExpertAnalytics Group, Inc. Expert Analytics Group, Inc. does not drop cases on your doorstep, or hunt cases down for your review. Law firms are solely responsible for retaining the experts they require. We do not act as an intermediary in any capacity between experts, expert firms, consultants and law firms, insurers, or corporations. ExpertAnalytics Group, Inc. does not recommend experts to be retained for specific cases, or consulting opportunities.
ExpertAnalytics Group, Inc. is not an expert witness broker. Experts Court Infinity is a progressive communication and collaboration platform that assists experts, expert firms, litigators, insurers, and consultants with efficient, remote, and direct communication and connection with the goal of case, or consulting opportunity retention should opportunities be available. Our goal is for all audiences to be be more progressive and have choices beyond traditional legal industry methods.
Experts Court Infinity is a new concept legal technology innovation and continues to successfully impact the legal, insurance, and expert witness industries. We test new theories, processes, and concepts regularly within the app to improve on an ongoing basis. ExpertAnalytics Group does not offer refunds due to company, or app development processes, timeline of technology development, or any other ExpertAnalytics Group, Inc. Products and/or Services. ExpertAnalytics Group, Inc. engages in ongoing development and innovation of all company Product and Services.
Expert and Expert Firm Profile Creation Requirements:
New, or existing clients, are responsible for creation of their expert, legal, or insurer member profile, as a member of Experts Court. While we assist in development of your profile, ExpertAnalytics Group, Inc. will not be responsible for delays related to profile development of expert, expert firm, and consultant members for any reason. Any assistance, that experts, expert firms, or consultants receive related to profile creation is in a support capacity ONLY. Experts, expert firms, and consultants are required to complete the appropriate profile specs forms to be eligible for profile support. If the specs form is not completed ExpertAnalytics Group, Inc. will be unable to provide accurate, and efficient profile support.
Experts, expert firms, and consultants own their own profile content and are required to do an independent review of the preliminary and finalized profile content as it becomes available with, or without support of ExpertAnalytics Group, Inc. content support team.
ExpertAnalytics Group does not engage in sole creation of profiles. ExpertAnalytics Group, Inc. endeavors to create accurate profile content that is a legitimate representation of the expert, expert firm, or consultant that each profile represents. ExpertAnalytics Group, Inc, does not issue refunds related to profile accuracy. profile creation , completion, and verification. Accuracy and legitimacy of content is the responsibility of every expert, expert firm, or consultant to confirm and to inform a profile data analyst of the changes that they require, should they deem changes necessary and to ensure that the changes requested are completed to their satisfaction.
Experts, expert firms and consultants attest under that the information they have provided is true and accurate to the best of their knowledge in consideration for ExpertAnalytics Group, Inc. when publishing the above information with respect to litigators, insurers, or corporations who may wish to retain, or use the services as an expert, or consultant.
ExpertAnalytics Group, Inc. also does not under any circumstances issue refunds due to company technology development, product/service innovations, acts of God, emergencies, pandemics, COVID-19, illness of staff, unintentional contractor errors, unintentional executive errors, internal staff disputes, external disputes, or any other circumstances beyond our control. ExpertAnalytics Group, Inc. may from time to time deem it appropriate to offer a conditional membership extension, or a membership credit due to technology development, or unforeseen circumstances.
Subscription Termination, or Suspension:
Should a subscription be cancelled prior to the 12 month term for any reason no refund, or credit will be issued.
Expert, expert firm, and consultant members are billed on an annual basis. unless otherwise specified. Membership fees are due in full in advance to receiving access to our platforms, tools, and resources. Membership subscriptions are auto renewed for convenience and a notification email will be sent 7 days prior to the renewal period. You may also be contacted by an ExpertAnalytics Group, Inc. team member to confirm renewal. Should an existing member not wish to move forward with renewal it is the responsibility of the member to inform us within 5 days of receiving the membership renewal email. In the event that we cannot reach you and the existing member fails to respond to the renewal email and notice, the membership of the expert, or expert firm will be auto-renewed for another year. After the renewal notification and billing process occurs no refund, or credit will be available. If we cannot renew your subscription due to a billing issue, the transaction will be tried again in 3 days. If we still cannot collect payment for the subscription membership fee due then the subscription will be cancelled accordingly and any profile data, or information will be permanently deleted. If an expert, expert firm, or consultant whose membership has been cancelled wishes to continue their membership thereafter, they will be required to re-register as a member and pay the designated registration fee.
If you have any questions about our Expert and Expert Firm Refund, Billing, and Credit Policy please email: email@example.com